![]() after 20 minutes of waiting and phone prompts, I was put into another queue that said the wait time was over 2 hours. So I called while i was on lunch break (only 30 minutes long). We are experienced in hanging large exhibitions and can work with your venue to ensure a safe installation.It took me almost 30 minutes to CHAT to a rep on the computer, he said i had to call in to VERBALLY say that i don't want service anymore (moving to a place that has internet already). Our commitment to a full service includes delivering your work and installation where required. Single panels will have a protective layer of recyclable cardboard to protect the image face. Mounted are wrapped in degradable bubble wrap. Small prints are packed flat in recyclable cardboard envelopes and large prints are rolled in recyclable craft paper. We can deliver within the UK or around the world and have packaging solutions to suit orders large and small. We have also stopped putting bubble wrap around the exterior of boxes. To cut down on waste we reuse all the wide format boxes that paper rolls are sent in to send out large prints. However, we also use a brown paper tape marked FRAGILE that has a natural rubber adhesive which can be recycled with the cardboard. Vinyl tape used to bind boxes cannot be recycled. We recommend retaining the bespoke packaging for future use or recycling responsibly. When collecting from the lab, smaller prints are supplied in an envelope and larger prints are provided rolled within Kraft paper, which can be recycled.Īll mounted prints are painstakingly wrapped by a dedicated team member using our degradable bubble wrap, cardboard edging, large polystyrene corners to take the force of any knocks, and a sturdy corrugated cardboard box made to the exact size of your artwork. Prints over 800mm on the shortest side are rolled in larger tubes or wrapped around a cardboard core and suspended within a heavy box for transportation.įor international shipping of prints we recommend sending via courier service and additional packaging. We use recyclable acid free tissue and glassine bags to protect your print during transport. Small prints are packed flat in recyclable cardboard envelopes with stiffeners and larger prints are rolled in a sturdy tube. We have worked closely with art movers and international courier services to ensure your work arrives at its final destination in perfect condition.įor more information, call +44 (0) 1273 708222 or email Packaging Packaging for delivery Over the years we have facilitated packing and shipping work all around the globe. Royal Mail Track & Trace: If you have your 13 character reference then you can track your package via the Royal Mail website.ĪPC Overnight: Enter your consignment number to track your parcel via the APC website. Please note: all prices exclude VAT How to track your delivery For larger orders please call +44 (0)1273 769 782 for further information. *Courier price based upon one 30kg package. International courier prices on application.Courier* (mounted work and larger prints – UK only): Next working day between 9am and 4 pm (to be signed for) £15.00 for P&P.International recorded delivery: Up to 10 working days (to be signed for) £20.00 for P&P.EU recorded delivery: Up to five working days (to be signed for) £15.00 for P&P.Special delivery (prints only): Guaranteed next day before 1pm (to be signed for) £10.00 for P&P.24-hour tracked (prints only): Guaranteed within two working days (to be signed for) £6.50 for P&P.MDF, aluminium, Dibond and Durospec Perspex Reverse: up to 10 days in lab.Card, PVC and foam board mounting: up to seven days in lab.The lead times vary from two to seven working days dependent on the level of service needed. All items are thoroughly packaged to ensure they reach you in pristine condition. However, this schedule will vary for more remote areas of the UK, offshore and international shipments. Order placed after this time will still be ready for collection after 48 hours, but will be collected by Royal Mail the following day. Urgent orders should be uploaded by 1pm to ensure they are posted out two working days later. Turnaround times Online printing turnaround times
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